If you are contacting us about postage times or why your item has not arrived let, please make sure you have already read the following,

  • items posted within Australia usually take around 2-10 business days max.  if it is outside this time window, please contact us.
  • items posted outside of Australia can take up to 14- 20 business days to arrive (2-4 weeks).  To certain countries it may take even longer. If it has been longer than 20 business days since your item was POSTED (not purchased) then please contact us.
  •  If your item is expensive (above $50) it will generally be sent with tracking, please check your order for the tracking once its sent.
  • If you receive an email from our cart stating ”ORDER COMPLETE” this means the order was posted, check this email for your tracking details (if applicable)

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